FAQ

Q: Do you have insurance?
A: Yes. Party rental vazquez, LLC is fully licensed and insured for rentals that we set up.

 

Q: Does the price include set up and delivery?

A: Yes, although additional fees may apply for areas farther out.

 

Q: How big are the jumps?

A: Some of our jumps are 15´x15´ which is a little bigger than many companies rent. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. A standard size is a 13×13. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can´t rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup.

 

Q: What about the big jumps? Any special requirements?

A: Check the requirements listed with each jump. Also, make sure you have at least a 4´ access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.

 

Q: What surfaces do you set up on?

A: We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can´t set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.

 

Q: When do you set up?

A: That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.

 

Q: We´ve rented some really dirty jumps from other companies in the past. Are they always that dirty?

A: No. Our jumpers will always be clean for your event. If your rental was also rented the day before to another customer, then we will clean and disenfect it on the spot for you. Party rental vazquez cleans and disinfects after every rental, every single week!

 

Q: Do we have to keep it plugged in the entire time?

A: Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That´s why we require an outlet within 50-100 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.

 

Q: What are my responsibilities as the renter of the moon bounce?

A: A responsible adult must be assigned to supervise all activity in and around the inflatable while it is in use. The responsible adult must know and enforce all the safety rules. The renter is responsible for the safety of all participants and the care of the equipment.

 

Q: Any discount on multiple units?

A: Our price is very low and transparent to every customer, basically we don’t offer discounts.

Contact us:  (812) 344-52 76    (812) 343-5260

partyrentalvazquez@gmail.com